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Privacy Policy
1. Privacy
The protection and security of personal data is a top priority at ARCA-Consult GmbH (in the following referred to as ARCA-Consult). ARCA-Consult, its staff and contractors therefore adhere to the rules set out in the EU General Data Protection Regulations and their national implementations in Germany.
Personal data are treated confidentially at ARCA-Consult in accordance with the data protection laws and this Privacy Policy. ARCA-Consult implements all technical and organisational security measures to protect all personal data that it receives from being accessed by unauthorised access by third parties.
The ARCA-Consult website can generally be used without disclosing personal data. Any personal data (e.g. name, address or email addresses) collected on the ARCA-Consult web pages are – as far as possible – disclosed on a voluntary basis or to take steps prior to entering into a contract, e.g. when registering for seminars or training events. Consent to data collection and processing is explicitly obtained from the data subject in these cases.
Moreover, data are generally not transferred to third parties without explicit consent. Explicit consent is obtained on a case-by-case basis, e.g. if the final examination for a registered training event is conducted by an external examinations institute.
ARCA-Consult would like to point out that security vulnerabilities may exist in connection with data transfer on the internet (e.g. when corresponding by email). It is therefore not feasible to protect data completely from unauthorised access by third parties.
Third parties are hereby explicitly prohibited from using the contact details disclosed for compliance with site notice obligations to send us unsolicited advertising and information material. ARCA-Consult specifically reserves the right to take legal actions against any parties that send us unsolicited advertising information, for instance spam mails.
2. Compulsory information
The controller of data that are collected or processed by ARCA-Consult GmbH or forwarded to ARCA-Consult is
ARCA-Consult GmbH
Management
Senefelderstr. 28.
85276 Pfaffenhofen an der Ilm
Given that the ARCA-Consult website can generally be used without disclosing personal data, the data subject will be notified of the purpose of data collection, processing or transfer in each specific case.
3. Right to rectification, deletion, information, objection, data portability and to lodge a complaint
Right to rectification and deletion
Pursuant to Art. 16, 17 GDPR, visitors to any users of this website have the right at any time to have the data stored by ARCA-Consult rectified or deleted, provided that doing so would not infringe any statutory or contractual provisions. To do so, simply send an informal email to
ARCA-Consult GmbH
Senefelderstr. 28.
85276 Pfaffenhofen an der Ilm
ARCA-Consult will comply with the request of the visitor or user without delay. However, it is important to note that it is not always possible to stop actions that are already in progress in some cases (e.g. forwarding of newsletters), so persons may continue to receive post or emails from ARCA-Consult for a short period, even after withdrawing consent. ARCA-Consult apologises for any inconvenience in advance.
Right to information
Pursuant to Art. 15 GDPR, visitors or users can obtain information at any time about which data ARCA-Consult has stored concerning them, the purpose of processing and other information pertaining to data protection. This information can be obtained by contacting the following address:
ARCA-Consult GmbH
Senefelderstr. 28.
85276 Pfaffenhofen an der Ilm
Right to object
Pursuant to Art. 21 GDPR, visitors and users have the right to object at any time to the processing of personal data concerning them. To do so, simply send an informal email to
ARCA-Consult GmbH
Senefelderstr. 28.
85276 Pfaffenhofen an der Ilm
Right to data portability
Pursuant to Art. 20 GDPR, data subjects may obtain a transfer of their data to another controller.
Data protection officer
In all of these cases, or if data subjects believe that the handling of personal data concerning them violates the GDPR, data subjects may also contact:
ARCA-Consult GmbH
Data protection officer
Senefelderstr. 28.
85276 Pfaffenhofen an der Ilm
or send an email to
Right to lodge a complaint with a supervisory authority
Data subjects have the right to lodge a complaint with a supervisory authority if they believe that the processing of personal data concerning them infringes the GDPR.
Bavarian State Office for Data Protection (BayLDA)
Promenade 27
91522 Ansbach
Phone: +49 (0) 981 531300
Email
4. Data protection when participating in seminars and training events
ARCA-Consult cooperates with service providers who hold an examination to determine qualification and competence at the end of the training event. For this purpose, ARCA-Consult collects and processes personal data that are also transferred to external third parties to conduct the examination. The external third parties take charge of the tasks that are necessary in connection with the examination process, in particular marking the examinations and issuing the certificates.
The required data are:
First name and surname, address, date of birth, place of birth, country of birth, email address, certificate ID, date of issue and, if necessary, examination results from previous examinations.
When a participant registers for a training event, or when an examination participant or a training institution commissioned by the examination participant registers for an examination, the participant declares their consent to the collection, processing, transfer and use of personal data in the context of their participation in seminars, training or examination by ARCA-Consult, provided that ARCA-Consult and the commissioned external service providers comply with the applicable provisions of data protection law in each case.
5. Data protection when using Matomo
We use Matomo (formerly Piwik) for web analytics, a service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, NZBN 6106769, (“Matomo”) that uses cookie technology. Protecting your data is important to us, so we have configured Matomo such as to ensure that your IP address is collected only in a truncated form. Our processing of your personal usage data is therefore anonymised. We are unable to draw any conclusions about you personally. For more information about the Matomo terms and conditions and its privacy policy, visit https://matomo.org/privacy/"
Browser plug-in
Visitors can prevent the storage of cookies by adjusting the appropriate settings in their browser, although ARCA-Consult would like to point out that some functions of this website may be restricted if they do so.
Objection to data collection
Visitors can prevent the collection of their data by Matomo by clicking on the following link:
https://matomo.arca-consult.de/index.php?module=CoreAdminHome&action=optOut&language=en&backgroundColor=&fontColor=&fontSize=16px&fontFamily=sans-serif
This sets an opt-out cookie that prevents the website from collecting the visitor’s data when they return to the website.
6. Cookies
These web pages use cookies in some cases. Cookies do not harm your computer or contain viruses. Cookies are used to make the ARCA-Consult website more user-friendly, efficient and secure. Cookies are small text files that are placed on the visitor’s computer and stored by their browser.
Most of the cookies used by ARCA-Consult are ‘session cookies’. They are automatically deleted at the end of the visit to the ARCA-Consult website. Other cookies remain on the visitor’s device until they are deleted. These cookies enable ARCA-Consult to recognise the visitor’s browser when they return.
Visitors can adjust the settings of their browser so that they are notified about the setting of cookies and only allow cookies in individual cases, block cookies for certain cases or block coolies entirely and enable automatic deletion of cookies when closing the browser. Blocking cookies may restrict the functions of this website.
7. Changes
ARCA-Consult will review this statement on the protection of personal data of website visitors from time to time and amend it if necessary.
9. Contact form
Where the contact form is used to send enquiries, ARCA-Consult will store the details contained in the contact form, including the contact details provided, for the purposes of processing the enquiry and responding to any follow-up questions. ARCA-Consult will not transfer these data without the consent of the person submitting the enquiry.